Team communication at its best


Q: What is the range of the headsets?

A: Typically the system, will cover the theatre, monitoring room and adjacent areas.

Q: How long will the battery last between charges?

A: 16 hours in push-to-talk standby mode, 9 hours in hands-free mode.

Q: How easy to clean are the headsets?

A: Best practice: Wipe down your headsets and charger with dry household hygiene wipes after use each day.

Q: What technology does the system use?

A: The DECT telephony platform, which operates on 1.88-1.9 GHz. It is licence free.

Q: Can I use Pro11 systems in multiple adjoining rooms?

A: Yes you can. Each system operates on its own digital ‘keys’, which means that the base station and headsets registered to it use a unique set of keys that are set up during the headset registration process. Systems in adjacent spaces do the same which is why they can work a close proximity.

Q: Can I move headsets from one room to another.

A: Yes. A headset registered to system A can be taken and registered to any other system. The headset will de-register itself from system A as soon as it registers to system B. You can repeat that process as many times as you wish.

Q: What power sockets are required?

A: The base station requires one 13amp power outlet, ideally located at ceiling height somewhere towards the middle of the range you wish to be covered. Base stations are often located in the monitoring room. The battery charger requires a single 13amp power outlet and should be located in range of the base station.

Q: How long does the system take to set up?

A: Once you have decided where to mount the base station and have identified the location of the power sockets, affixing the base to the wall,  mounting it, setting up the  charger, putting the batteries into the headsets and registering them should not take more than 20 minutes.

Q: What maintenance does the system require?

A: We recommend that you change each headset battery once a year to maintain the charge capacity. Batteries are available through your system supplier. The battery is easy to swap out by you and will take a few seconds to do. Spent batteries can be returned to your supplier for safe disposal.





Healthcare Headset



Operating frequency
1.88-1.90 GHz EMEA, Asia

1.91-1.93 GHz North America


Operating modes

PTT (push-to-talk) and TalkLock


Touch buttons

Talk button, volume button



Noise cancelling, electric mic

Volume adjustment

Levels 1-5



400mAh, 3.7v lithium-ion polymer


Battery capacity

16 hours PTT, 10 hours TalkLock


Battery Charge time

4.5 hours to full charge



Wipe with antibacterial wipes





36g with battery, 26g without



Hygiene covers available


Audio prompts

Unregistered, out of range/call drop, battery low, registration complete, engaged

Healthcare Base Station



Transmit power
250mW EMEA, Asia; 125mW North America


Headset capacity

30 headsets listening, max 6 in talk mode at one time



70m radius in open spaces

LED indicators

On/standby - green/green

Registering headset - 3 flashes amber/amber

Successful registration - amber/amber for 3 seconds

Incorrect region headset - alternating red/amber flashes


Registration Process

Infrared pairing holding headset to bottom of base


Audio in/out

Line level in/out with Phoenix connections; audio input cancellation from audio output




Audio input and output level gain controls. Screwdriver

adjustable via potentiometers (pots)


Power requirement

100-240v ac voltage sensing 48v, 0.5A



Wall mounted


Dimensions  HxWxD

250 x 160 x 43mm






Healthcare Headset Charger



Headset capacity

6 headsets


Headset charge time

4.5 hours full charge


Headset LED indicators

Blue flash every 10s, solid blue when fully charged


Power indicator

Green LED


Power requirements

5v, 3A



Charger shelf or desktop


Dimensions HxWxD

102 x 375 x 80mm




Technical support


Pro11 Headset System Installation Manual

Qual Digital Pro11 Infection Control

Our systems are really easy to install and many of our healthcare customers install themselves. If you are interested in understanding more or do require installation assistance please get in touch.

Please email your technical query to
Headset systems for Retail
and Quick Service


© Quail Digital 2022


Quail Digital operates in:

• North America

• South America

• United Kingdom

• EMEA & Russia

• Asia and Australia

Mission-critical Teamwork:  Winner (outstanding): Pro11 Headset

Quail Digital #16