Team communication at its best

FAQs

Q: What is the range of the headsets?

A: Typically the system, will cover the theatre, monitoring room and adjacent areas.

Q: How long will the battery last between charges?

A: 16 hours in push-to-talk standby mode, 9 hours in hands-free mode.

Q: How easy to clean are the headsets?

A: Best practice: Wipe down your headsets and charger with dry household hygiene wipes after use each day.

Q: What technology does the system use?

A: The DECT telephony platform, which operates on 1.88-1.9 GHz. It is licence free.

Q: Can I use Pro11 systems in multiple adjoining rooms?

A: Yes you can. Each system operates on its own digital ‘keys’, which means that the base station and headsets registered to it use a unique set of keys that are set up during the headset registration process. Systems in adjacent spaces do the same which is why they can work a close proximity.

Q: Can I move headsets from one room to another.

A: Yes. A headset registered to system A can be taken and registered to any other system. The headset will de-register itself from system A as soon as it registers to system B. You can repeat that process as many times as you wish.

Q: What power sockets are required?

A: The base station requires one 13amp power outlet, ideally located at ceiling height somewhere towards the middle of the range you wish to be covered. Base stations are often located in the monitoring room. The battery charger requires a single 13amp power outlet and should be located in range of the base station.

Q: How long does the system take to set up?

A: Once you have decided where to mount the base station and have identified the location of the power sockets, affixing the base to the wall,  mounting it, setting up the  charger, putting the batteries into the headsets and registering them should not take more than 20 minutes.

Q: What maintenance does the system require?

A: We recommend that you change each headset battery once a year to maintain the charge capacity. Batteries are available through your system supplier. The battery is easy to swap out by you and will take a few seconds to do. Spent batteries can be returned to your supplier for safe disposal.

 

PRO11 HEALTHCARE HEADSET

PRO11 HEALTHCARE BASE STATION

PRO11 HEALTHCARE CHARGER

Healthcare Headset

Q-P11HS

 

Operating frequency
1.88-1.90 GHz EMEA, Asia

1.91-1.93 GHz North America

 

Operating modes

PTT (push-to-talk) and TalkLock

 

Touch buttons

Talk button, volume button

 

Microphone

Noise cancelling, electric mic

Volume adjustment

Levels 1-5

 

Battery

400mAh, 3.7v lithium-ion polymer

 

Battery capacity

16 hours PTT, 10 hours TalkLock

 

Battery Charge time

4.5 hours to full charge

 

Cleaning

Wipe with antibacterial wipes

 

 

 

Weight

36g with battery, 26g without

 

Hygiene

Hygiene covers available

 

Audio prompts

Unregistered, out of range/call drop, battery low, registration complete, engaged

Healthcare Base Station

Q-P11BS

 

Transmit power
250mW EMEA, Asia; 125mW North America

 

Headset capacity

30 headsets listening, max 6 in talk mode at one time

 

Range

70m radius in open spaces

LED indicators

On/standby - green/green

Registering headset - 3 flashes amber/amber

Successful registration - amber/amber for 3 seconds

Incorrect region headset - alternating red/amber flashes

 

Registration Process

Infrared pairing holding headset to bottom of base

 

Audio in/out

Line level in/out with Phoenix connections; audio input cancellation from audio output

 

 

Volume

Audio input and output level gain controls. Screwdriver

adjustable via potentiometers (pots)

 

Power requirement

100-240v ac voltage sensing 48v, 0.5A

 

Mounting

Wall mounted

 

Dimensions  HxWxD

250 x 160 x 43mm

 

Weight

TBC

 

 

Healthcare Headset Charger

Q-P11CH

 

Headset capacity

6 headsets

 

Headset charge time

4.5 hours full charge

 

Headset LED indicators

Blue flash every 10s, solid blue when fully charged

 

Power indicator

Green LED

 

Power requirements

5v, 3A

 

Mounting

Charger shelf or desktop

 

Dimensions HxWxD

102 x 375 x 80mm

 

Weight

760g

Technical support

Download

Pro11 Headset System Installation Manual

Qual Digital Pro11 Infection Control

Our systems are really easy to install and many of our healthcare customers install themselves. If you are interested in understanding more or do require installation assistance please get in touch.

Please email your technical query to
service@quaildigital.com

Quail Digital operates in:

• North America

• South America

• United Kingdom

• EMEA & Russia

• Asia and Australia

Mission-critical Teamwork:  Winner (outstanding): Pro11 Headset

Quail Digital #16

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Health

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